Success Stories

Read about our Success Stories with treating Torticollis, Motor Delays, Plagiocephaly, and many other physical childhood issues.
 
We are extremely proud of our Success Stories. We have treated hundreds of children over the years. We take great pride in considerable improvements of the children we see at our White Plains – Westchester, NY office.
 
Below are only a few of the testimonials from delighted parents.  It is one of the greatest pleasures in life to see your child improve and increase their physical capabilities.
 
 
Torticollis
 
My son had some flattening on his head as he preferred to lay on one side. We went to a consultation with Wendy in which she diagnosed him with Torticollis. We were alarmed. But she immediately put us at ease. She has a nurturing personality and that immediately came through. She first assured us that it was not anyone’s fault and that he can and will overcome Torticollis. We left the consult with a wealth of knowledge on the condition and armed with exercise tools and techniques to use at home. Most of all, we had a sense of comfort that our baby would be in very capable, highly skilled, and experienced hands. I was impressed at all the information she gave us right away and all the tips and tricks she told us to implement right away. No need to wait around for other sessions to get started. She wanted our baby to get better right away. No gimmicks.
 
A few days later, I called Wendy’s office to ask her opinion on a Torticollis pillow that I found online. She answered, jumped on the internet as I’m on the phone with her, read about the pillow, and gave me her feedback. I was impressed she took the time to do that without me having to call back or go through a member of her staff first.
 
Wendy referred us to Cranial Technologies to address the flatness on his head. We are glad she referred us to such a skilled team. They were friendly, informative, and guided us every step of the way through his helmet-wearing days.
 
We saw Wendy for most of our son’s first year, and he has flown through his milestones and has a full range of motion of his neck, and his Torticollis has fully resolved. It was such a pleasure to watch Wendy do her work, which she did with joy and enthusiasm at every single session. She is one of the kindest, most loving person I know. I’m so glad I met her and just want to encourage anyone that needs a Pediatric Physical Therapist to go see Wendy. We knew our baby was getting the highest quality of care in her hands and are confident that we made the best choice in seeing Wendy.
NR, White Plains, NY
 
Hypotonia/Gross Motor Delays
 
We are most grateful for Wendy’s expert assistance with two of our children who had gross motor delays that required physical therapy. Our son started receiving services at 18 months and, after working with Wendy, made tremendous strides, reaching subsequent milestones in an age-appropriate fashion. His twin brother was always jealous of the fun activities during his special time with Wendy! By the time our son aged out of the Early Intervention program, he was back on track developmentally, and today, five years later, he is an active, athletic, and physically confident child. Wendy took the time each week, while treating our son, to educate us on age-appropriate developmental skills, which meant that we knew the signs of delayed development when our third child was only nine months old. We returned to Wendy for services for our daughter, and with her speedy intervention, she was back on track within six months. I now marvel as she throws herself into physical situations with fearless abandon. Wendy’s experience as a parent and as a Physical Therapist meant that she always knew how to motivate my children and also had the sensitivity to know when to pull back. The kids worked hard during sessions and were often tired after the physical demands made by therapy but they recognized that Wendy was a caring presence. Once therapy for my daughter ended, I missed my weekly contact with Wendy! As our children grow and develop, we remain grateful for Wendy’s professionalism and skills provided at such a critical stage.
-RPA, Scarsdale, NY
 
Torticollis/Low Muscle Tone
 
From the very first time that Wendy treated our son, we realized how fortunate we were to find her. She began seeing him when he was only six months old, and now almost a year later, we simply cannot believe the progress he has made with her help. We are truly grateful for all that Wendy has done. In addition to helping our son overcome his physical challenges to reach critical developmental milestones, she has also helped us as parents every step of the way to understand how he is doing and how we can enable him to develop and progress on a daily basis. Wendy’s warm, caring, delightful and friendly nature was evident from the beginning. Not only is she an impressive professional – she’s practically family to us. We wholeheartedly recommend her!
RF and KF, White Plains, NY
 
Broken Leg
 
While we were on vacation, my two and a half year old daughter was jumping on the trampoline and landed in such a way that she broke her tibia bone. While we were lucky that this wasn’t a growth bone, she still had to a cast for 4 weeks. One of my first questions to the doctor was, “is she going to need PT afterward?” Although the doctor did not require it, my husband and I wanted to keep the option open.
 
Her cast came off on a Thursday morning and like the doctor had told us, she was definitely walking with a limp. By Saturday night, I was concerned. I figured, why wait for it to heal on its own if there is something we could be doing to help my daughter out. She was about to start school and I was due with my second daughter in two weeks. Needless to say, time was of the essence. So, at 10:30 PM on a Saturday night, I emailed Wendy. I had met Wendy at a fair a few weeks earlier and knew that we might be in need of her services. Sunday morning I woke up to an email from Wendy asking if I could come over with my daughter. We jumped in the car and headed over.
 
Wendy was beyond impressive. Besides her being extremely flexible given the timing, she was organized, creative and very professional. My daughter walked into Wendy’s office and was excited to see all of the toys. Each activity was a game and presented in a creative manner. I could not believe Wendy got my two and a half year old on the treadmill – and she actually enjoyed it! Wendy would send us home with “homework” and things that we could do at home. She even lent us some of her equipment to make the exercises easier. Wendy’s patience, guidance, and warm personality made this experience truly enjoyable. On our last day, my daughter kept on asking why we are not going back. She looks back on her time at Wendy’s house with such positive memories and is now running, jumping, biking…and looking forward to the trampoline!
LB, White Plains, NY
 
Torticollis/Plagiocephaly
 
My son, Jake, who was diagnosed with Torticollis, has been receiving exceptional physical therapy treatment from Wendy over the past few months. Wendy is a joy to work with and my infant son adores her. She is great at demonstrating the exercises we are to perform at home. In addition, she shows great interest in the overall well being of my son. She provides lists of developmental milestones we should look out for and handouts of age-appropriate toys. Jake’s progress has been well exceeding my expectations. This has been due in no small part to the fantastic care he has been receiving from Wendy.
JL, Peekskill, NY
 
Torticollis
 
As a local pediatrician, I have referred many patients to Wendy Kaplan-Lager for evaluations and treatments. When my own daughter was diagnosed with Torticollis, Wendy was the only person I called to evaluate her need for treatment. She was incredibly thorough in her evaluation and the feedback she provided to my husband and me. My daughter has been treated by Wendy for the past three months and the improvement is amazing. I continue to be a big fan!
WP, White Plains, NY
 
Torticollis
 
My daughter, Presley, was diagnosed with Torticollis at one-month-old. After seeing an orthopedist, I was instructed to perform two very specific exercises at every diaper change. Twisting my newborn’s neck was a very difficult thing to do and was made especially difficult when she screamed with each movement! At my two months check-up with the orthopedist, I was told she made little progress and if I didn’t perform the exercises he gave me, she would not get better. Needless to say, I was very worried. I discussed my concerns with my pediatrician who referred me to Wendy Kaplan-Lager, a Pediatric Physical Therapist specializing in Torticollis. After two treatments with Wendy, my daughter showed significant improvement. Wendy supplied me with a multitude of simple exercises I could do on my own and more importantly, she demonstrated minor changes to make in my daily routine that significantly helped Presley. Wendy wrote down and illustrated all of the exercises she introduced during each session. Wendy is very gentle with my daughter. Her vast knowledge of Torticollis is evident with each treatment and in each answer to my thousands of questions. At five months, my daughter is on her way to recovering from Torticollis, and I owe it all to Wendy! Thank you, Wendy!
LPT, Bronxville, NY
 
Developmental Delays/Difficulty Walking
 
Wendy was my son, Gavin’s, Physical Therapist for over a year and a half. Gavin made tremendous strides working with her. We have seen all-around improvements in every area. His muscle strength has improved along with his balance, coordination, and even his speech. Wendy has dedicated more than 100% to him and has become part of our family, along with being his Physical Therapist. We are very grateful for all that she has done for Gavin!
LO, Eastchester, NY
 
Low Muscle Tone
 
My husband and I know that we were truly lucky to have found Wendy to treat our three children. Each child was born with low muscle tone and had difficulty meeting their developmental milestones. Wendy developed a comprehensive plan with follow-through exercises for us to practice between treatment sessions. Wendy was not only an amazing Physical Therapist that treated our children but also became a close friend. We know our children would not be as active and happy as they are today without Wendy Kaplan-Lager’s treatments and expertise!
TK, Scarsdale, NY
 
Fractured Leg
 
In February 2011, our 6-year-old son was in a skiing accident. A snow boarder’s board crashed into his leg, fracturing his femur in several locations. The surgery to repair his breaks required the application of an external fixator. We knew the recovery would be long and difficult for an active 6-year-old boy. The key to getting him back on his feet would be intensive physical therapy. Thankfully we found Wendy Kaplan-Lager. She arrived at our home the day after our son was discharged from the hospital. Her extensive knowledge of child anatomy and physiology and her motivating attitude was crucial in getting our son out of bed and mobile. Wendy also took the time to educate us on how to work with our son. She explained all of the exercises and outlined home therapy programs for us to do with him on a daily basis. We are so thankful to Wendy for helping guide us through his recovery and happy to say that in 4 short months, he has made a full recovery and is back to an active lifestyle of baseball, football, swimming, rock climbing, and biking. We would recommend Wendy to anyone needing a great Physical Therapist!
MW, Rye, New York
 
 
A New Mom
 

I am so lucky that I stumbled across Wendy’s name on a list of highly recommended providers my pediatrician gave me.  Initially, we were worried and scared about our son’s development and we needed sound guidance on how to proceed.  As I cold-called a few of the names my doctor had starred, I spoke to a few office managers about the process and associated costs, but Wendy made an immediate impression on me when she got on the phone to carefully explain every detail and quell my concerns.  I knew instantaneously that she was the right choice for my son and that she was dedicated to her patients.  


Initially, our insurance company refused to cover the needed services, but Wendy was perseverant and well-versed in how to navigate the insurance world.  She spent countless hours on the phone, drafting emails, and submitting the required paperwork.  Within two weeks, we received confirmation that we would be reimbursed.  Given the cost and commitment required by PT services, not having to pay out of pocket was a huge relief and allowed us to focus on our son’s progress.  


As a provider, Wendy is professional, knowledgeable, and compassionate.  Her experience and expertise provided our son with outstanding care and helped us gain the confidence and skills to help our son at home in between appointments.  Her commitment to her patients and their families is commendable.  She made herself available outside of our appointments to offer feedback about the exercises we were doing on our own and was always responsive to my emails and phone calls.  She was also very accommodating.  When I returned to work, she collaborated with our caretakers so they could assist our son. 


As a person, Wendy is patient, understanding, personable, and thorough.  As a new mom, I had all kinds of worries and Wendy took a lot of time to talk to me every week and answer any questions I had.  Wendy showed a genuine interest in our son’s well being and developed a loving rapport with him.  Even when he had some off days, she was unflustered and showed tremendous understanding.  Her guidance, support, and advice helped us so much during our son’s first year of life.  Her recommendations for toys and equipment to strengthen his skills were invaluable.  Wendy has been so instrumental in our son’s development and growth and we will forever be grateful for her efforts in ensuring his success and his ability to reach critical milestones.       


Wendy and her team are truly incredible.  While we mostly worked with Wendy, we also had a few appointments with some of the other therapists and everyone was excellent.  My only regret is that my son has since graduated and no longer requires PT services.  We are ecstatic but sad that we will no longer see Wendy, who has become such an important person in our lives, but I know we can reach out to her if we need anything in the future. I would highly recommend Wendy and her team to any parent whose child requires pediatric PT services.  Not only will you be reassured as a parent that you are doing the best for your child, but your child will receive the necessary services to achieve those developmental milestones in a safe and caring environment.